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4 min read

Increase CRM Usage & Sales Team Motivation with Sales Gamification

By Alex Ormond on Fri, Apr 09, 2021

Gamification has some proven benefits to increasing customer engagement, but what can it do for your sales team? In many industries, risk aversion and market volatility mean slower sales cycles, lack of clarity on how to sell in a changing environment, and general sales malaise. Adding an element of fun and competition might be the answer to jumpstarting your sales team’s activities and helping them hit sales quotas.

Topics: Sales CRM implementation
5 min read

Increase CRM Efficiency: Fix These 5 Mistakes

By Alex Ormond on Wed, Jul 22, 2020

Whether you’ve been storing data in a CRM for years or your brand new to the tool, there are common challenges companies face that make their tool less effective. These challenges can impact your team’s efficiency, as well as your bottom line.

Topics: Sales HubSpot CRM implementation Salesforce Tech
5 min read

Mergers & Acquisitions: Communication Strategy for a Smooth Transition

By Alison Arnold on Mon, May 04, 2020

Mergers and acquisitions present challenges to even the most seasoned leadership teams. Executing a strong and organized communications planone that delivers the right messages to the right constituents at the right time—can help a merger or acquisition go smoothly and establish unity and profitability. Yet, despite the best laid plans, change management is hard and you’re sure to encounter challenges along the way.

Topics: Business Insights Internal Communication Positioning Sales Strategic Planning Marketing and Sales Alignment Change Management Digital Transformation
3 min read

California Consumer Privacy Act (CCPA): What Your Business Needs

By Jordan Gipson on Tue, Jan 21, 2020

The CCPA was created with the goal of enhancing the privacy rights of California residents. Going into effect on January 2020, the CCPA requires businesses to take several steps to be compliant. The law is comparable to the EU’s General Data Protection Regulation (GDPR) but takes certain measures even further, like having a broader definition of what constitutes private data.

Topics: Business Insights Lead Generation Change and Innovation Client Relations Sales Tech Digital Advertising
2 min read

20 Sales Stats to Boost Your 2020 Sales Game

By Nate Fuller on Mon, Dec 23, 2019

In our planning and strategy sessions we always center the conversation around data-driven decision making. So, we decided to dig up 20 sales stats to help you build your sales plan in 2020. Want to talk to an expert about hitting your sales goals in the new year? Contact us for a free consultation.

Topics: Sales Strategic Planning Marketing and Sales Alignment
4 min read

The Next Gen Salesperson: How to Master the Demo

By Michele Nichols on Fri, Oct 11, 2019

The New Sales Process & The End of the Test Drive

Sales, at its worst, is exemplified by the stereotypical used car sales process. The high pressure, lack of pricing transparency, the awkward test drive, peering under the hood pretending you know what you’re looking for, and the hand-offs from department to department... it’s a game no one seems to enjoy.

Topics: Sales Marketing and Sales Alignment
5 min read

How to Maximize Efficiency of a Small Sales Team | 7 Tips

By Nate Fuller on Sat, Aug 24, 2019

Whether you’re a startup working through a product launch, or a large enterprise operating a small division, there will probably come a point where find yourself in the catch 22 of business growth: You need more accounts to fund a sales team, but you need more sales from your current team to get there. It’s through these growing pains that efficiency is paramount in your sales process. We’ve been helping companies overcome challenges like this for over 30 years, and we’ve got some tips to share from this experience.

Topics: Inbound Marketing Internal Communication Sales
3 min read

Salesforce Summer ’19: A Little Guide to the Big Updates

By Meghan Maloney on Fri, Jun 07, 2019

By now, you know that Salesforce is gearing up for its Summer ’19 release, which will arrive in North American orgs on June 15. As usual, the release notes for this update are very long, but they do include a number of exciting new features to explore. If you get a chance, we encourage you to go read them in full—but for those of you who simply don’t have time, we’re providing some especially notable highlights here.

Topics: Sales
9 min read

Breaking News: Critical Salesforce Issue for Current or Formerly Connected Pardot Organizations

By Meghan Maloney on Fri, May 17, 2019

FIX ISSUED: Update as of 12:00pm EST, 5/21/2019:

Salesforce is now stating that a fix has been implemented and the incident is being declared over for users outside of NA53, 57 and 59. Anyone still experiencing issues should submit a support ticket if there are any left-over permission issues discovered.

Topics: Sales
4 min read

The Next Gen Salesperson: What to Expect in B2B Complex Sales

By Michele Nichols on Wed, May 01, 2019

Imagine a salesperson—what comes to mind? We all likely picture the cliché car salesman who is pushy, "all-knowing", always closing, and solely commission driven. We may even suspect that this is appropriate behavior for a salesperson. Now consider the last time you purchased a car. How much research did you do before interacting with sales? What did you want from that salesperson? Did you care most about the expertise to answer your questions or the willingness to move at your pace?

Although expertise is necessary for a salesperson's success, the strongest next gen salespeople understand where the customer is in the buyer's journey and how to help them continue on that journey. Customers have changed and it is important that your organization keeps up with new buyer needs—whether that means engaging the help of a sales consultant, integrating new sales technologies, or revamping the sales process all together. 

Topics: Sales Marketing and Sales Alignment
4 min read

It’s Time: Switch to Salesforce Lightning or Get Caught in the Storm

By Meghan Maloney on Thu, Feb 28, 2019

Follow our 3-step process to make the switch to salesforce lightning.

Topics: Sales CRM implementation
5 min read

Salesforce Spring 19 Release: A Little Guide to the Big Updates

By Meghan Maloney on Tue, Jan 22, 2019

The Spring ’19 release of Salesforce is less than a month away. For those of you who haven’t had a chance to browse through the official release notes, here’s a quick rundown of the most important new items for this first update of 2019.

Topics: Sales CRM implementation