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Our Team Becomes Yours

Our flexible team of specialists is focused on solving your business challenges. Over the course of your project, you'll come to think of our full team as your team. 

Let's Talk

When you work with us, you'll have access to the depth and breadth of our experts. We work hard to blend our approach and style with your team's day-to-day operations.

Our process is fast-paced and results-oriented. We take responsibility for timelines, developing a quick and effective approval process to stay on track. No matter what stage of the process you're in or the information you have available, we find ways to ensure value.

Learn more about the people assigned to your project.

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Michele Nichols | President

Although she can usually be found with a space heater under her desk, Michele has been known to take the Polar Plunge for charity. Brrr. 

Learn more about Michele

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Sarah Holland | Director of Operations

Sarah loves dogs and marketing. In a previous job, she did marketing for Milk Bone dog biscuits!

Learn more about Sarah

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Alex Ormond | Account Manager

Alex grew up on a 3rd-gen-family-owned dairy farm. She now calls Rochester home, but spent time living in Kansas City, Galway, and many places between on a backpacking trip. 

 

Learn more about Alex

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Alison Arnold | Content Manager

Alison enjoys being outside with her family and her dog, preferably in the Adirondack Park Forest Preserve.

Learn more about Alison

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Aimee Schenck | Program Manager

Growing up on a dairy farm, Aimee loves to head back there whenever she can. Nothing beats spending days outside in the country.

Learn more about Aimee

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Madison Jacobs | Graphic Designer

Whether hiking, camping, kayaking or traveling, it's impossible to track down this dog mom outside of the office.

Learn more about Madi

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Cameryn Bugman | Digital Specialist

We are proud to share Cameryn with the US Air Force Reserves! Her interest in technology’s role in furthering our safety & security make her a tremendous asset to the companies we serve.  

Learn more about Cameryn

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Gaynor Meilke | Market Research Specialist

Marketing, branding, and public relations are her sweet spot and what Gaynor considers fun!

Learn more about Gaynor 

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Angelena Volanth | Salesforce Consultant

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Nick Bober | Graphic Designer

Outside the office, you can find Nick enjoying the great outdoors, cooking or listening to classic vinyls on Sunday mornings.

Learn more about Nick

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Susan Petrie | Science/Technical Writer

A science communicator with a global perspective, Susan brings a depth of specialized knowledge of photonics and healthcare, and a commitment to helping tech impact humanity. 

Learn more about Susan

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Mary Crowley | Intern

Mary has already earned the hard-won approval of our office dog and has 3 of her own! She is supporting the team across the breadth of marketing and sales disciplines and tools. 

Learn more about Mary

Victoria Ferroni

Victoria Ferroni | Digital Marketing Specialist

Driven and curious, Victoria balances strategy & creativity to help grow through social media and digital marketing. A ‘reverse snowbird’, she has first-hand experience in global industrial marketing.  

Learn more about Victoria

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Melissa Newcomb | Change Management Project Manager

Melissa earned her PM skills the hard way: after coordinating teams of world-class surgeons and wild boy scouts, she makes complex transformation programs look easy.

 Learn More about Melissa

Launch's broad responsiveness doesn't happen by accident. It requires commitment to client services.
Carolyn Eastman
Director of Marketing | Harklinikken