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CRM implementation (2)

No-Elves-Needed

No Elves Needed: Using Salesforce Campaigns to Build Your Holiday Card List

Client relationships are an incredibly valuable resource for businesses of any size, and the holidays are a perfect time to reach out with warm...

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When Should A Small Business Add a CRM System?

Your company is small but growing. When should your team consider implementing a Customer Relationship Management system (CRM)? A better question may...

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Sales-Management-Strengths-&-Failings

Implementing your CRM: Sales Process & Stage Alignment

Considering all the decisions you have to make in setting up a CRM, closely aligning your sales process with your stages should be at the top of your...

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Building Your Team through New Capabilities in Sales Process & B2B Marketing Strategy

You may have seen our recent announcement that Launch Team has acquired One Down Consulting Group. It has come together fast, but was a long time in...

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Do You Need a Salesforce.com Implementation Partner or a Consultant?

One of the main decisions an Executive has to make regarding Salesforce.com is who is going to implement and support your solution. I have been in...

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Are You Ready for Salesforce Lightning?

Salesforce.com has been talking about Lightning for over a year. It is on the way, and now is the time to start planning for it.

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Salesforce Named #1 in CRM Applications

When Salesforce began in a San Francisco apartment 18 years ago, who would have imagined that today more than 150,000 customers would trust...

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