What to expect in 2023? After the last two years, we are prepared for anything! There are ongoing changes to privacy regulation and management that will impact what you can measure, and what you should expect in the year to come.
5 min read
Marketing KPIs for 2023: What to Expect, and How to Measure it
By Michele Nichols on Wed, May 31, 2023
Topics: Inbound Marketing Lead Generation Marketing Mix Marketing Strategy Social Media Marketing Metrics Email Marketing Strategic Planning Digital Transformation
3 min read
HubSpot's INBOUND 2022: 3 Smart Marketing Tips
By Mary Crowley on Wed, Oct 19, 2022
The HubSpot INBOUND conference is always a great opportunity for marketers to learn about the latest trends and strategies from fellow marketing professionals and leaders. This year's conference was no exception and as a HubSpot Platinum partner, we came away with new approaches to try, current best practices, and good reminders for us and our clients.
Topics: Business Insights Inbound Marketing Social Media
5 min read
Delivering an Exceptional Omnichannel Customer Experience
By Sarah Holland on Wed, Jul 06, 2022
The pandemic forced most organizations to adapt and add additional sales, marketing, and service tactics to meet the needs of a remote world. Coming out of the pandemic, we are operating in a hybrid environment where employees and customers expect “all of the above”—all the digital, remote, and in-person options available in highly personalized combinations. The customer drives these combinations, and it is important to remember that omnichannel is customer-centric, not business-centric.
Topics: Inbound Marketing Marketing Strategy Social Media Marketing and Sales Alignment
5 min read
7 Tips on Crisis Communication Every Business Should Know
By Katie Steelman on Tue, Oct 24, 2017
Lessons from Upstate Social Sessions 2017
Last month I attended Upstate Social Sessions, a day-long conference in Rochester, NY focused on social media. The event, now in its third year, included presentations by national and local professionals who have used social media successfully in their fields. A favorite session among attendees was “Don’t @ Me: Navigate Controversy, Conversation and Comments.”
Topics: Social Media Internal Communication Branding and Identity
2 min read
Effective Marketing for Manufacturers: The New Sales Model
By Michele Nichols on Thu, Oct 27, 2016
You asked—we answered.
Last week, we presented at an event for High Tech Rochester (HTR) and their manufacturing community, and at Optifest, Optipro’s annual manufacturing open house. Many companies like these, faced with overseas competitive price pressures and increasingly complex customer demands, struggle with what an effective sales model looks like now.
Topics: Inbound Marketing Social Media SEO Sales
4 min read
Social Media Strategy: Why You Shouldn't Just Talk About Your Company
By Aimee Schenck on Tue, Aug 30, 2016
You know that guy at the party who is having a one-way conversation? Here's how to avoid being that guy.
Topics: Marketing Mix Social Media Client Relations
1 min read
Marketing Tip of the Week: Go Beyond Sales Prospecting with Social Media [Video]
By Katie Steelman on Thu, May 12, 2016
MTOTW #50: Lots of salespeople use social media for prospecting, but it’s useful throughout all stages of the sales process.
Topics: Marketing Strategy Social Media Sales
5 min read
Brand Management — Why Your Company Should Be Monitoring Social Media
By Mandy Bly on Tue, Apr 19, 2016
The Need for Brand Monitoring
We’re all familiar with the saying “any publicity is good publicity.” People are talking about your company, which gives you an edge, right? Unfortunately, this is a bad public relations myth. Negative statements online can harm your brand’s reputation and image.
Topics: Social Media Client Relations Branding and Identity
1 min read
Marketing Tip of the Week: How B2B Companies Can Win with LinkedIn [Video]
By Katie Steelman on Thu, Apr 07, 2016
MTOTW #45: More than 60% of B2B marketers consider LinkedIn to be the most effective social media channel for their business. So how should your team be using LinkedIn?
Topics: Lead Generation Marketing Strategy Social Media
1 min read
Marketing Tip of the Week: Social Media Drives B2B Sales [Video]
By Katie Steelman on Thu, Mar 31, 2016
MTOTW #44: Social media’s marketing impact goes beyond brand awareness. In fact, social media has a 100% higher lead-to-close rate than outbound marketing. And 78% of salespeople using social media outsell their peers. If your sales team isn’t using social media, you could be missing out.
Topics: Marketing Strategy Social Media
1 min read
Marketing Tip of the Week: Don't Fear Competitor Creepers on LinkedIn [Video]
By Katie Steelman on Thu, Oct 22, 2015
Don't fear those competitor creepers wanting your prospect list - and here's why.
Each week, we share a quick tip for marketing success on our YouTube and Instagram channels. Follow us there or subscribe to our blog updates so you never miss a tip.
Topics: Business Insights Marketing Strategy Social Media
1 min read
Marketing Tip of the Week: Promote Trade Show Visits through Social Media [Video]
By Katie Steelman on Thu, Oct 01, 2015
Before a trade show visit, don't overlook social media as a way to get the word out about your upcoming attendance.
Each week, we share a quick tip for marketing success on our YouTube and Instagram channels. Follow us there or subscribe to our blog updates so you never miss a tip.