A global technology company merged all of its US divisions to drive cost savings. Employees feared a change in management, redundancies, and differences across divisions. There was a perception that the company might now compete with some key customers. In addition, the timing of the change plan coincided with the pandemic upheaval. All of this happened in a traditionally slow-to-change industry and company culture.
Engage and retain customers and employees through all of this change.
US leadership teams, employees in four sites throughout the US, global parent company, and customers in four markets with different value propositions and product offerings.
Understanding, Transitioning, and Measuring
Manage Change Through Alignment
Exceeding Revenue
Measuring Change: KPIs for Change Management
Change Management and Digital Transformation: Tips for Success